Keeping your fleet running its best is an important priority for any construction crew or general contractor. Gregory Poole has over 190 trained technicians located throughout our eastern North Carolina territory to help service your machine. Our technicians are backed by an in-house training department that keeps their skills current with the latest in service practices and technology. With 70 full-service shop bays and more than 65 fully equipped vehicles in our service fleet, we are where you need help when you need it.
- 5 conveniently located Construction Service Centers in Eastern North Carolina (Raleigh, Fayetteville, Mebane, Washington and Wilmington)
- Field service personnel based in areas other than branch locations for faster response
- Our trained technicians have years of experience and specialized repair equipment and tools
We maintain advanced machine, welding and undercarriage shops to handle repairs and service to equipment of any size and configuration.
Gregory Poole dispatches service technicians to job sites all over eastern North Carolina. Our fleet of mobile service trucks has advanced diagnostic tools to quickly pinpoint the cause of the problem and make a repair plan.
Preventative maintenance is essential to keeping your construction equipment running its best. Let our team put together a customized Customer Support Agreement covering your entire fleet.
Fluid Analysis Lab
The Cat® Scheduled Oil Sampling (S.O.S.) program includes oil, coolant and wear metal analysis to provide deep insights into the condition of your heavy equipment. It helps you identify trends over time so you can plan downtime more effectively.
We are fully equipped to provide hydraulic repair services on all makes and models of construction equipment. Services include cylinder resealing and fabrication, rod and barrel reconstruction and more.
Certified Cat Rebuild
A Cat Certified Machine or Power Train rebuild is a comprehensive process of restoring your aging equipment to like-new condition. A cost-effective alternative to replacement, Cat certified rebuilds take advantage of the “second life” built into all Cat equipment.
A wide range of online tools make planning service and managing your fleet easy. Contact a Gregory Poole representative to learn more about Parts.Cat.Com, S.O.S Web, VisionLink®, Equipment Data, and Document Review.
The Cat Dealer Academy offers training classes both on site and at your location, covering everything you need to use and maintain your Cat equipment safely and effectively.
Three levels of operator/safety training are available to meet your specific needs. Call today to request more information.
Cat equipment is known for its integration of innovative technology. Today’s new Cat machines feature sophisticated platforms — such as Product Link™, Computer Aided Earth Moving Systems and Condition Monitoring — that help you work smarter and more effectively every day.
We are committed to providing service to our clients that delivers the highest in product reliability and performance. Contact a service representative directly to discover everything we can do for you.