Wilmington, North Carolina

If Austin keeps selling us equipment and Gus keeps servicing them we will be GP customers forever. Two fantastic young men!

This place is a joke, very expensive, employees are inexperienced, people in charge of employees lack more experience especially Andrew Guma. I purchased 4,100.00 in parts sat down and requested all gaskets that the kit did not include. I received multiple gaskets,unnecessary gaskets missing gaskets and the wrong parts. The return of the core and wrong parts was terrible experience and not professional, i recived a hand written paper receipt with no letter head. Gregory Poole is a poor representative of a U.S.A. businesses, i would rather deal with a company that is there for every customer.

Pros
Friendly environment people are great, open about things happening in the company
Cons
Pay, start you really low and make it hard to receive raises. Managers know very little about work that’s actually being done

Pros
The Company is growing and that creates opportunities for growth and promotion.
Cons
Growth can be painful so there are some uncertainties.
Advice to Management
Keep doing what you are doing. Regular feedback and one on one conversations are what helps ease stress about the uncertain areas of growth.

Pros
The company truly cares about its employees, and it's a fun place to work
Cons
Long hours with a very early start time

Pros
Good team atmosphere and average pay.
Cons
Lack of growth opportunities and career advancement.

Pros
Good management, Training was efficient, helpful team
Cons
Redundant, not much room for growth

Pros
Lots of work and overtime
Safety is big priority
Good benefits
Cons
Dirty and hard on your body but thats what comes with working on equipment
Advice to Management
N

Pros
Not too demanding, good sales experience
Cons
pay could be higher + more pto

I've dealt with many CAT branches on the East Coast working for dredging companies.From North Carolina down to Florida ..Gregory Poole branch (Leland)Without a doubt , BEST OF THE BEST.Customer service/parts department , just phenomenal & their CAT Technicians are even better.You've got a problem in the field ?Call Gregory Poole they get it done!(Hopefully Kent sends you Cat Man Terry)That guy is a Wrench Wizard !Big Thanks to Terry for keeping my job producing!

I’ve dealt with many CAT branches on the East Coast working for dredging companies.
From North Carolina down to Florida ..
Gregory Poole branch (Leland)
Without a doubt , BEST OF THE BEST.
Customer service/parts department , just phenomenal & their CAT Technicians are even better.
You’ve got a problem in the field ?
Call Gregory Poole they get it done!
(Hopefully Kent sends you Cat Man Terry)
That guy is a Wrench Wizard !
Big Thanks to Terry for keeping my job producing!

Had what we need too much for their staw hats

Pros
-Great benefits
-Friendly Staff
-Cares about you as an individual
Cons
-Pay doesn't change very often ( Raises/Bonus )
-No real expanded training to improve in specific jobs, such as Admins, and Advisors.
Advice to Management
Could work on communication better

Had what we need too much for their staw hats

Pros
Great opportunity to move up
Cons
Can get stuck in career path

Pros
free lunches, a new testament monthly
Cons
and a new testament monthly

Pros
Great Team, Great Culture, Forward looking
Cons
Cons typical to any work place

If Austin keeps selling us equipment and Cas keeps servicing them we will be GP customers forever. Two fantastic young men!

Pros
Family enviroment
Multiple shifts
Safety culture is strong
Veteran friendly
Cons
Good ole boy system
Loyalty often seen over value
Changing shifts is very difficult
Advice to Management
Make the path of of second shift easier, and increase pay.

Pros
Used to be a great corporate structure
Cons
Company changed over the years

Pros
Geat please to work great
Cons
No that I can think of

Whether you're looking for a quick transaction or taking your time & asking questions - Austin Stott is the man you want to deal with at Gregory Poole Equipment. He truly cares about his customers & I would recommend anyone utilize him for their Caterpillar Purchase!!

Whether you’re looking for a quick transaction or taking your time & asking questions - Austin Stott is the man you want to deal with at Gregory Poole Equipment. He truly cares about his customers & I would recommend anyone utilize him for their Caterpillar Purchase!!

Pros
Great group of people would always recomend
Cons
Long hours and always outside

Pros
the work environment is good
Cons
doesn't pay employes the industry standard

Pros
Great people to work with
Cons
Can not think of any

Pros
A fun group to work with
Cons
Not the highest pay or great benefits

Pros
-Great starter job, nothing was too complex. -Lots of fun running machines and loading them daily and getting to know the ins and outs of the company/construction sector. -Always had food/coffee in the mornings! -Great company benefits. -Free boots, shirts, and uniforms -Ability to move up in the company very easily over time.
Cons
-Was a lot of time on your feet each day, trucks coming in non-stop during the summer. -It will rain on you some days!
Advice to Management
An extra yard person would have made life 10x easier for myself and co-worker.

Pros
Technicians are highly valued and allowed to progress at their own pace.
Cons
Really moving at an extremely fast growth rate can be difficult for some people to handle.

Pros
Family environment good benefits for employees.
Cons
Doesn’t provide same advancement opportunity’s for all positions.

Pros
Very knowledgeable management and very supportive.
Cons
I dont see any currently.
Advice to Management
No

Pros
GP has a very strong leadership team that will foster the growth of their employees and a family feel for the team. Each employee has a very specific role outlined for them and GP will cultivate their talent in those areas in more to ensure success of the employees and the team as a whole
Cons
There is a high turnover rate in the warehouses

Pros
Family oriented, safety culture, good benefits
Cons
Every place has its strengths and weaknesses.

Pros
It was a good and reliable company
Cons
It was one of the best I've ever seen
Advice to Management
Making others to realise about it

Pros
Great people to work for and with.
Cons
Lower pay. This was an internship so no benefits package was provided.

Pros
People, room for advancement, competitive salary
Cons
There are not any cons

Pros
Gregory Poole has made great strides to make Our company a competitive and lucrative place to work.
Cons
Company is so big , some times people get lost in the crowd.
Advice to Management
Keep leading in a positive way and use all the resources available for all.

Very kind folks. They had me unloaded in a flash. The drive for big trucks was clear and easy to maneuver.

Very kind folks. They had me unloaded in a flash. The drive for big trucks was clear and easy to maneuver.

Pros
Friendly people, management is supportive
Cons
Lower salaries and high benefit cost

Pros
Family environment, advancement opportunity, charitable cause involvement
Cons
None, this is a good place to work

Pros
Good company and good co-workers
Cons
Older company vans at the time I worked there

Pros
Opportunity for advancement
Great Coworkers
Company culture
Cons
Starting pay
Employee turnover
-

Pros
Respect but you earn it
Cons
Blame game and MSHA jobs
Advice to Management
Updating

Pros
The pay is good for the type of work performed.
The company outlook is great.
Cons
Not much bad to say

Pros
Great employees some are racist though
Cons
Insurance could be better. Otherwise ok.

Pros
Great Team
Everyone has open door policy
Cons
Can be slow to evolve and somewhat set in it's ways

Had one of the 2 genuine cat parts I needed in stock

Had one of the 2 genuine cat parts I needed in stock

Pros
great place to work today
Cons
all of the cons are not bad

Travis and Chuck do a fantastic job getting the parts I need and answering any questions I have.

Travis and Chuck do a fantastic job getting the parts I need and answering any questions I have.

Excellent customer service love their machines

Excellent customer service love their machines

Pros
Awesome I loved it the best
Cons
Nothing I love this place
Advice to Management
Keep up the great job

Pros
Great place to work as it has work and life balance. People are nice to work with. Management do care about their employees.
Cons
Little slow on adoption of new technologies.

Pros
Benefits, Great Management and owner,
Cons
Stagnant Pay, workload varies, dealing with turnover

Pros
Very good health insurance and food
Cons
Long distance from home and hours

Pros
Everything is good about the company
Cons
Nine negatives to report here

Pros
Flexibility to move to other department
Great employees to work with
Ability for a long term career with the company
Cons
Pay is not in line with the industries
Advice to Management
They need to focus more on the front line employees, that work directly with the customers, which will improve the customer's experience, ultimately increasing sales and profitability

Pros
Good people, enjoyable work environment
Cons
Not easy to move up with out knowing people or previous training
Advice to Management
Give employees a chance in different positions other than just the apprentice program

Expensive

Expensive

Fast, friendly, knowledgeable staff

Fast, friendly, knowledgeable staff

Pros
Good employer, very caring about the staff, good pension
Cons
salary under market level, hope they can improve

Pros
Flexible work schedules, after eight hours worked.
Safety importance for all.
Cons
opinions are not taken into consideration
Advice to Management
Take real time to truly listen to your employees.

Pros
Great people, sound management. Lots of opportunity.
Cons
Time off, very busy. Can't work 7 days a week.
Advice to Management
I know we gotta make money while the sun is shinning, but let folks use vacation.

Pros
Reputable company that cares about their customers and tries to do the right thing
Cons
Challenging location, changing workforce, customer needs / expectations

Pros
The atmosphere here is great. I haven't been able to find another company that truly cares for each of its employees the way that Gregory Poole does. The management is also easy to work with, and your boss always wants you to do your best and be your best. The people that work here are some of the best coworkers that you can have. It truly is like one big family, and you will love coming to work every day.
Cons
The biggest cons here is the lack of pay and the lack of innovation. It is known company-wide, even by recruiters, that you will make less here than somewhere else. This also leads to the lack of innovation and outside influence on the company culture, which is just as big of a con as pay is.

Pros
Education, Opportunity, Teamwork, Management, Pay
Cons
Can be unorganized at times.

I'm a Hotshot truck driver and I came by to pick up cat steer skid to California and Gray Coltrain as a supervisor of rental and sales department did outstanding customer service job plus he showed amazing people skills, I was impressed by his professionalism thank you Gray, God bless your heart!

I'm a Hotshot truck driver and I came by to pick up cat steer skid to California and Gray Coltrain as a supervisor of rental and sales department did outstanding customer service job plus he showed amazing people skills, I was impressed by his professionalism thank you Gray, God bless your heart!

Pros
They take care of you if you need time off for family reasons. You can work remotely if your job permits that. If you need extra time off for lunch no problems, come in late because of appointments, usually no problems. It's very family oriented and ran by the 3rd generation now.
Cons
Sometimes the parking can be something else because there' s limited space & they hold training classes there 1 week a month. Then the state fair comes there every year so usually you don't leave during the day because you will loose your parking spot then!!

Best place to get cat equipment parts

Best place to get cat equipment parts

Pros
Good place to work for money
Cons
Bad place if wanting to excel

EVERYONE is very friendly and knowledgeable.

EVERYONE is very friendly and knowledgeable.

They take good care of you

They take good care of you

Great place to purchase or rent cat equipment

Great place to purchase or rent cat equipment

Pros
Good co-workers and mgt. The work schedule is great with Monday - Friday work weeks on most job titles. Start times vary depending on job titles as well.
Cons
Poor software system thats very cumbersome and slow. Some of the older Mgt team have been there too long and not very willing to help when situations arise. Some people need to retire and let others take the lead so the company could be more productive.

Pros
Awesome place to work. We are all like family here
Cons
There are no cons that I can think of
Advice to Management
Keep up the good work

Pros
Very nice staff and people respect the work and the environment and Management really take care of their staff.
Cons
None at this point of time.

Pros
Steady reliable work, company still growing
Cons
None to list at this time

Pros
Well Balanced, Financially Sound as well as challenging
Cons
Weak leadership and direction, lots of finger pointing and butt covering
Advice to Management
leadership needs to learn about accepting responsibility and engaging their workers more

Pros
Family company-style activities and benefits. Working here was a positive experience. Learning from others and team organization were the pros. Good people.
Cons
Economic downturn created seemingly constant change within the company. Changes always seemed around the corner as far as personnel swaps. Down economy equals less machines.

Pros
Co-Workers are exceptional, Great Family atmosphere. Core Company Values are centered around Family, Integrity and Customer Service.
Cons
Restricted size, which limits personal growth within the Company. Can feel disconnected at times with Upper Management.

Pros
The company is very stable and strong. It is a good place to work with a nice work atmosphere and friendly people. Management sees the big picture and allows you to work withing their parameters without undue pressure to perform.
Cons
Third generation family ownership has kept salaries a bit low and limited top end earnings. Upward mobility is somewhat limited as it is a relatively flat organizational structure.
Advice to Management
Do not change salesforce compensation plans every year making it difficult to repeat previous earnings. Motivate employees with incentives.