Maintenance Agreements

Back to Construction & Earthmoving

Maintenance Services

​Your operation runs on Cat® equipment, and you expect every machine in your fleet to deliver the best performance possible. Keeping these important tools running their best requires trained operators, quality parts and, most of all, regular preventative maintenance.

Preventative maintenance is the cornerstone of any proactive fleet management program. When you take the time to follow the manufacturer’s maintenance requirements, your important assets will deliver better performance, better reliability and better fuel efficiency, shift after shift.

As the exclusive Cat dealer for eastern North Carolina, there is no more suitable partner for all of your preventative maintenance needs than Gregory Poole. We have the team with the training and resources necessary to reduce wear and tear, fixing problems before they lead to unanticipated downtime.

Customer Value Agreements


Cat® Customer Value Agreements (CVAs) help keep your Cat machine easy to own and ready to work. Any CVA starts with Hassle-Free Maintenance, featuring Genuine Cat Parts, delivered right on schedule, right to your location. Security of Expert Dealer Support comes with Equipment Protection Plan (EPP) options to minimize surprise costs on covered repairs. Peace of Mind of Equipment Health Management provides you with machine alerts and information, as well as inspections and fluid health monitoring. Hassle-Free Ownership means all elements of your CVA are part of one agreement and eligible as part of your monthly machine payment.

We can walk you through CVA options to best meet your operation’s needs — whether your machine is new or used, your operation handles maintenance or prefers dealer maintenance, and whether you prefer a short-term or long-term agreement. Any choice delivers a one-stop solution for hassle-free ownership. That’s a CVA.

Contact Us About Customer Value Agreements

Planned Maintenance Agreements

A Planned Maintenance (PM) agreement can help you maintain the efficiency of your Cat equipment in a cost-effective way. A comprehensive PM agreement includes regular service according to the manufacturer’s specifications, the use of genuine parts and fluids, and diagnostic tools that identify changes to your equipment over time — everything you need to maintain warranty compliance and increase the performance and resale value of your key assets.

Maintenance Solutions That Work for You

Flexibility is the hallmark of all Gregory Poole equipment maintenance programs. We will work with you to determine your internal capacities and develop a program that makes the best use of your resources while ensuring your equipment is maintained to the highest standards possible. Whether that involves counting on our team for diagnostics and support or outsourcing your maintenance altogether, we can arrange a plan that delivers true long-term value for your organization.

Whatever you choose, several convenient pricing options are available, including a flat monthly fee, per-visit pricing and more. Open a Gregory Poole Credit Account for all of your financing needs.

Contact US To Learn More

For more information about equipment maintenance options with Gregory Poole, call, email or visit your local service representative in person today.