Governmental & Defense Services

Our defense and government fleet maintenance programs follow the manufacturer’s service intervals and include detailed inspections, genuine parts and complete service documentation. We work with your agency to build customized maintenance schedules that control costs, support compliance and help reduce the frequency of urgent repairs. The result is a more reliable fleet and fewer disruptions to your operation. We also offer Cat® Customer Value Agreements (CVAs) for structured, long-term planning.

Proactive diagnostics help protect fleet budgets by catching problems before they escalate. We schedule fluid analysis to track oil, coolant and hydraulic fluid conditions over time. Paired with condition monitoring and machine health reporting, this service gives fleet managers accurate data to schedule maintenance, support dependable uptime and keep operations on track. For Cat equipment, we offer our SOS program, which offers oil, coolant and hydraulic fluid analysis at regular intervals.

Our defense and government equipment repair capabilities span a wide range of fleet needs. We repair hydraulic pumps and motors, cylinders, and other components to keep your equipment working at its best. Our technicians also service the undercarriage to address the components most vulnerable to wear on track-type machines.

When your fleet needs parts, Gregory Poole delivers new, used and remanufactured options so you can get what you need within your budget. Our experts can find the right match for your asset. For new Cat parts, we can fulfill 97.5% of orders within 24 hours and 99% within two business days to help you get back to work. We can deliver parts directly to your jobsite or to one of our drop box locations.

Fleet management technology gives government organizations real-time visibility into their equipment. We support tools that track location, utilization and fuel levels for mixed fleets, with machine health monitoring and fault code alerts that enable proactive service decisions. For Cat equipment, Cat Equipment Management and VisionLink® deliver data that increases visibility to inform decisions and help lower long-term operating costs.

When you need emergency repair services, Gregory Poole offers 24/7 field service. We respond quickly to help you and your team resume work with confidence. Our technicians arrive equipped with mobile diagnostic technology, so we can access your equipment’s full service history, diagnose issues accurately and outline the right solution on the first visit.