Cat® Compact en Gregory Poole – Greenville, Carolina del Norte

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2320 Greenville Blvd NE, Greenville, NC 27858, EE. UU.
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Horario de atención: de lunes a viernes , de 7:00 a 17:00
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Maquinaria compacta de construcción, alquiler de maquinaria de construcción
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Alquiler, recambios, servicio técnico, ventas
Google Reviews
Maquinaria compacta Cat® destacada
Tu socio local para la venta, el alquiler, los recambios y el servicio técnico de maquinaria compacta
Compra maquinaria compacta nueva y de alquiler, adquiere recambios originales y programa un servicio técnico especializado con Cat Compact en Gregory Poole.
If Austin keeps selling us equipment and Gus keeps servicing them we will be GP customers forever. Two fantastic young men!
I don’t have enough good things to say about this company. Let me first start off with their employee’s and the owner of the company. They are spectacular. They are friendly and actually take the time to talk with you. Unlike other places, these guys do NOT make you feel rushed or unwanted. They are very enjoyable to talk with and they have GREAT personalities. So I needed to rent a machine and I had a few questions and that’s where it took off. They explained everything to me and they got me with the right machine without overcharging me or stacking fees and hidden costs and all like some other companies do. They were upfront about them all. The machine worked perfectly (once I got the hang of it) and it was actually clean and worked as it should. No mechanical failures and never once did I feel unsafe in it! Their kindness went a long way with me and I want to praise them for a job well done. When I need a machine to rent again…this is my place from now on. Screw Sunbelt Rentals. Gregory Poole is the place to rent from 100%!!! Thanks guys for everything! I am your customer for life.
Went there to pick up some oil samples and to drop off two samples. Have not received the results and cannot get anyone on the phone to follow up on or to help find our now lost oil samples. Same with email, nobody returns emails. Now I have to go back to the vessel, extract two more samples and send them somewhere more reliable.
This place is a joke, very expensive, employees are inexperienced, people in charge of employees lack more experience especially Andrew Guma. I purchased 4,100.00 in parts sat down and requested all gaskets that the kit did not include. I received multiple gaskets,unnecessary gaskets missing gaskets and the wrong parts. The return of the core and wrong parts was terrible experience and not professional, i recived a hand written paper receipt with no letter head. Gregory Poole is a poor representative of a U.S.A. businesses, i would rather deal with a company that is there for every customer.
A fantastic staff that will help you with all of your equipment rental needs. Bryan is very responsive in understanding of your equipment needs. He knows all of the equipment very well and able to make relevant suggestions.
Fantástico servicio de atención al cliente, tanto si compras una máquina grande como sólo unas piezas de reparación te tratan bien.
Un servicio muy rápido. Fui a recoger una manipuladora telescópica y, para cuando salí hacia mi furgoneta para preparar mi remolque de plataforma baja para la carga, ya la estaban sacando.
Un servicio muy rápido. Fui a recoger una manipuladora telescópica y, para cuando salí hacia mi furgoneta para preparar mi remolque de plataforma baja para la carga, ya la estaban sacando.
Un sitio muy agradable, carga y descarga rápidas, una amplia zona diáfana para acceder a los muelles
El personal de este sitio es absolutamente fantástico. Así es como se hace el servicio al cliente. Sin duda volveré a este local.
Pros
Friendly environment people are great, open about things happening in the company
Cons
Pay, start you really low and make it hard to receive raises. Managers know very little about work that’s actually being done
Han sido muy rápidos y eficaces a la hora de descargar mi equipo en In-N-Out. Gracias, Matt, por ayudarme y por ser tan amable.
Han sido muy rápidos y eficaces a la hora de descargar mi equipo en In-N-Out. Gracias, Matt, por ayudarme y por ser tan amable.
Pros
The Company is growing and that creates opportunities for growth and promotion.
Cons
Growth can be painful so there are some uncertainties.
Advice to Management
Keep doing what you are doing. Regular feedback and one on one conversations are what helps ease stress about the uncertain areas of growth.
This review is long overdue. I was just making sure I had this number available in my phone in case we run into another problem in North Carolina when we head south in a few weeks.. Last year in mid Enero we lost throttle response at a rest area in our Tiffin Phaeton RV with a CAT engine. We were towed to this facility around 3:00 pm on a Viernes afternoon and they had us back on the road by 5: 00pm. Many thanks to the professionalism of there entire crew.
Hace tiempo que debería haber escrito esta reseña. Solo quería asegurarme de tener este número guardado en el móvil por si nos encontramos con otro problema en Carolina del Norte cuando nos dirijamos al sur dentro de unas semanas... El año pasado, a mediados de enero, perdimos la respuesta del acelerador en un área de descanso con nuestra autocaravana Tiffin Phaeton, equipada con un motor CAT. Nos remolcaron hasta estas instalaciones sobre las 15:00 h de un viernes por la tarde y nos permitieron volver a la carretera a las 17:00 h. Muchísimas gracias por la profesionalidad de todo su equipo.🙌👍
Hasta ahora he tenido la suerte de comprar tres piezas de equipamiento a Gregory Poole. El equipamiento ha sido excelente y el servicio técnico cuando ha habido algún problema ha sido de primera categoría. Rudy Hernández lleva años esforzándose al máximo por mí de forma constante. Seguiré acudiendo aquí en primer lugar para satisfacer mis necesidades de equipamiento.
The machine and deal are fine.
On the compact equipment end, my experience is awful with sales and service. Slow, low information, poor availability, more ready to say 'no' , pass the blame or ignore than work to get a well sourced answer to a question.
Owner operators and very small business:
Poole and Cat can't see you and you'll need a cattle prod if you're expecting an answer on anything other than the most basic vanilla configuration of the most common equipment.
¡Lo mejor! Un servicio estupendo y siempre hay alguien dispuesto a responder a tus preguntas y a mantenerte informado.
These guys are good at what they do. Had a wiring harness issue with my cat powered Vermeer's stump grinder. They did an outstanding job. Ryan and Robert are topnotch
Estos chicos son muy buenos en lo que hacen. Tuve un problema con el mazo de cables de mi trituradora de tocones Vermeer, que funciona con gasóleo. Hicieron un trabajo excepcional. Ryan y Robert son de primera categoría.
Hydraulic pump shop is unmatched. I made the mistake of going somewhere else before bringing my pump here. These guys were more than helpful and friendly. Went out of their way to help me find a solution for my problem even when it didn't benefit them. This is how businesses should be run. I won't go anywhere else.
Pros
The company truly cares about its employees, and it's a fun place to work
Cons
Long hours with a very early start time
Pros
Good team atmosphere and average pay.
Cons
Lack of growth opportunities and career advancement.
We can't thank Gregory Poole enough for their generosity and support! As a nonprofit, we often rely on the kindness of our communityand they went above and beyond by loaning us a forklift completely free of charge when we needed it most. Their team was professional, friendly, and incredibly helpful throughout the entire process. It's rare to find a company that not only provides top-notch service but also gives back in such a meaningful way. Highly recommended!
¡No podemos agradecer lo suficiente a Gregory Poole por su generosidad y apoyo! Como organización sin ánimo de lucro, a menudo dependemos de la generosidad de nuestra comunidad, y ellos han ido más allá al prestarnos una carretilla elevadora de forma totalmente gratuita justo cuando más la necesitábamos. Su equipo se mostró profesional, amable e increíblemente servicial durante todo el proceso. Es poco habitual encontrar una empresa que no solo ofrezca un servicio de primera categoría, sino que además contribuya a la sociedad de una forma tan significativa. ¡Totalmente recomendable!
Judy, Ryan y el equipo de Greggory Poole hicieron un trabajo increíble al ocuparse de mi autocaravana de clase A. Estaba haciendo un viaje largo y empecé a tener algunos problemas; me llamaron porque se había producido una cancelación y me atendieron ese mismo día. Me mantuvieron informado en todo momento del trabajo que había que realizar y demostraron un gran conocimiento a la hora de identificar el problema que tenía. Además, durante una revisión de mantenimiento que les solicité, detectaron algunos aspectos que también solucionaron. ¡Pude volver a la carretera rápidamente con la gran tranquilidad de saber que todo el trabajo lo había realizado un equipo altamente profesional de Greggory Poole! Gracias a Judy, Ryan y al resto del equipo que se ocupó de mis necesidades. No vivo en la zona, pero no dudaré en hacer el viaje para cualquier mantenimiento futuro o problema que pueda surgir, porque cuando se recorren distancias muy largas con una carga tan valiosa a bordo, ¡uno quiere contar con la confianza, la seguridad y la experiencia de personas que saben lo que hacen!
Judy, Ryan y el equipo de Greggory Poole hicieron un trabajo increíble al ocuparse de mi autocaravana de clase A. Estaba haciendo un viaje largo y empecé a tener algunos problemas; me llamaron porque se había producido una cancelación y me atendieron ese mismo día. Me mantuvieron informado en todo momento del trabajo que había que realizar y demostraron un gran conocimiento a la hora de identificar el problema que tenía. Además, durante una revisión de mantenimiento que les solicité, detectaron algunos aspectos que también solucionaron. ¡Pude volver a la carretera rápidamente con la gran tranquilidad de saber que todo el trabajo lo había realizado un equipo altamente profesional de Greggory Poole! Gracias a Judy, Ryan y al resto del equipo que se ocupó de mis necesidades. No vivo en la zona, pero no dudaré en hacer el viaje para cualquier mantenimiento futuro o problema que pueda surgir, porque cuando se recorren distancias muy largas con una carga tan valiosa a bordo, ¡uno quiere contar con la confianza, la seguridad y la experiencia de personas que saben lo que hacen!
¡Marshall, mi agente de alquiler, me ha ayudado a elegir la máquina adecuada que necesitaba para hacer el trabajo! ¡Estoy más que satisfecho con el servicio y seguiré recurriendo a ellos en el futuro!
¡Marshall, mi agente de alquiler, me ha ayudado a elegir la máquina adecuada que necesitaba para hacer el trabajo! ¡Estoy más que satisfecho con el servicio y seguiré recurriendo a ellos en el futuro!
Had a great customer service experience with my rental representative Aiden, he went above and beyond to find the machine that I needed! Highly recommended!
Pros
Lots of work and overtime
Safety is big priority
Good benefits
Cons
Dirty and hard on your body but thats what comes with working on equipment
Advice to Management
N
I've dealt with many CAT branches on the East Coast working for dredging companies.From North Carolina down to Florida ..Gregory Poole branch (Leland)Without a doubt , BEST OF THE BEST.Customer service/parts department , just phenomenal & their CAT Technicians are even better.You've got a problem in the field ?Call Gregory Poole they get it done!(Hopefully Kent sends you Cat Man Terry)That guy is a Wrench Wizard !Big Thanks to Terry for keeping my job producing!
I’ve dealt with many CAT branches on the East Coast working for dredging companies.
From North Carolina down to Florida ..
Gregory Poole branch (Leland)
Without a doubt , BEST OF THE BEST.
Customer service/parts department , just phenomenal & their CAT Technicians are even better.
You’ve got a problem in the field ?
Call Gregory Poole they get it done!
(Hopefully Kent sends you Cat Man Terry)
That guy is a Wrench Wizard !
Big Thanks to Terry for keeping my job producing!
Solo quiero decir que los chicos de alquiler de aquí son muy receptivos y serviciales. Siempre les pido entregas lo antes posible porque no sé que voy a necesitar el equipo hasta que lo necesito, y ellos mueven cielo y tierra para conseguirlo. En concreto, es muy fácil trabajar con Gray Coltraine. Me alegro mucho de que lo tengan trabajando allí. Gregory Poole acertó de pleno al contratarlo.
Pros
-Great benefits
-Friendly Staff
-Cares about you as an individual
Cons
-Pay doesn't change very often ( Raises/Bonus )
-No real expanded training to improve in specific jobs, such as Admins, and Advisors.
Advice to Management
Could work on communication better
Antes eran estupendos y nos hacían cualquier servicio que necesitáramos para nuestra autocaravana. Ahora solo hacen el mantenimiento preventivo del motor y del generador. Nada de frenos. Ya no hacen inspecciones. Es una pena, porque vuestro servicio de atención al cliente solía ser estupendo.
Working to rent a mini excavator from Gregory Poole for one day was a good experience. The equipment was nearly new and worked perfectly. The professionals at Gregory Poole were all outstanding men and woman. I only need this kind of rental every 5 years or so, I am not any kind of expert, yet I was not made to feel unqualified, they were confident in me and that helps.I needed to dig a 100 Ft long 3 ft deep French/curtain Drain in my yard to solve a septic issue, (ground water sliding under the grass to my leach field after heavy rains). It was sandy soil, until we reached the clay. The roots we found near the woods however needed to be chainsawed. Everything was wrapped up in a 24 hr rental.Thanks for the use of your equipment. I look forward to next time.
Working to rent a mini excavator from Gregory Poole for one day was a good experience. The equipment was nearly new and worked perfectly. The professionals at Gregory Poole were all outstanding men and woman. I only need this kind of rental every 5 years or so, I am not any kind of expert, yet I was not made to feel unqualified, they were confident in me and that helps.
I needed to dig a 100 Ft long 3 ft deep French/curtain Drain in my yard to solve a septic issue, (ground water sliding under the grass to my leach field after heavy rains). It was sandy soil, until we reached the clay. The roots we found near the woods however needed to be chainsawed. Everything was wrapped up in a 24 hr rental.
Thanks for the use of your equipment. I look forward to next time.
Si Austin sigue vendiéndonos material y Cas sigue encargándose de su mantenimiento, seguiremos siendo clientes de GP para siempre. ¡Dos jóvenes fantásticos!
Mi experiencia con el departamento de recambios fue excelente. Tony respondió a todas mis preguntas y se aseguró de que tuviera todo lo necesario para poder seguir navegando. Gracias, chicos, siempre seréis los primeros a los que llame.
Pros
Family enviroment
Multiple shifts
Safety culture is strong
Veteran friendly
Cons
Good ole boy system
Loyalty often seen over value
Changing shifts is very difficult
Advice to Management
Make the path of of second shift easier, and increase pay.
Whether you're looking for a quick transaction or taking your time & asking questions - Austin Stott is the man you want to deal with at Gregory Poole Equipment. He truly cares about his customers & I would recommend anyone utilize him for their Caterpillar Purchase!!
Tanto si buscas una transacción rápida como si prefieres tomarte tu tiempo y hacer preguntas, Austin Stott es la persona con la que debes tratar en Gregory Poole Equipment. Se preocupa de verdad por sus clientes y recomiendo a todo el mundo que recurra a él para la compra de su Caterpillar.
Es un buen sitio para comprar recambios. En cuanto a la opción de que te devuelvan la llamada... no esperes que te llamen.
The younger guy with glasses nick terrible customer service one of the worst attitudes I’ve meet… everybody else seems helpful but him too
Talked to Drew from Cat good guy seems like he trying to get things together around there
This Gregory Poole CAT Branch is the best Branch in the country in my opinion ,Everything from customer service to the Certified CAT Mechanics. Just phenomenal!If and when you happen to call for CAT service to your equipment, Hopefully KATIE or Chelsea Answers the phone for you,, they go above and beyond to make sure you have everything you need to get that equipment back to work and keep your job going!!Big Thanks to Katie At Gregory Poole Washington!Goes without saying, you are the best at what you do!!
This Gregory Poole CAT Branch is the best Branch in the country in my opinion ,
Everything from customer service to the Certified CAT Mechanics. Just phenomenal!
If and when you happen to call for CAT service to your equipment, Hopefully KATIE or Chelsea Answers the phone for you,, they go above and beyond to make sure you have everything you need to get that equipment back to work and keep your job going!!
Big Thanks to Katie At Gregory Poole Washington!
Goes without saying, you are the best at what you do!!
This place is a joke, walked and and no one greets customer, everyone appears have face in computer was their 25min before anyone said can I help you. The person this young man was as if I was bothering him @ work. And then he was not helpful or interesting in giving me any real good service @ all. I think that they have just lost touch with real customer service.
I was waiting for a long time all the empty offices when someone finally arrived attention is more scolding than help. his quickest answer was no
Pros
-Great starter job, nothing was too complex. -Lots of fun running machines and loading them daily and getting to know the ins and outs of the company/construction sector. -Always had food/coffee in the mornings! -Great company benefits. -Free boots, shirts, and uniforms -Ability to move up in the company very easily over time.
Cons
-Was a lot of time on your feet each day, trucks coming in non-stop during the summer. -It will rain on you some days!
Advice to Management
An extra yard person would have made life 10x easier for myself and co-worker.
Pros
Technicians are highly valued and allowed to progress at their own pace.
Cons
Really moving at an extremely fast growth rate can be difficult for some people to handle.
Pros
Family environment good benefits for employees.
Cons
Doesn’t provide same advancement opportunity’s for all positions.
Pros
Very knowledgeable management and very supportive.
Cons
I dont see any currently.
Advice to Management
No
Pros
GP has a very strong leadership team that will foster the growth of their employees and a family feel for the team. Each employee has a very specific role outlined for them and GP will cultivate their talent in those areas in more to ensure success of the employees and the team as a whole
Cons
There is a high turnover rate in the warehouses
Pros
Family oriented, safety culture, good benefits
Cons
Every place has its strengths and weaknesses.
Pros
It was a good and reliable company
Cons
It was one of the best I've ever seen
Advice to Management
Making others to realise about it
Pros
Great people to work for and with.
Cons
Lower pay. This was an internship so no benefits package was provided.
Pros
Gregory Poole has made great strides to make Our company a competitive and lucrative place to work.
Cons
Company is so big , some times people get lost in the crowd.
Advice to Management
Keep leading in a positive way and use all the resources available for all.
Gente muy amable. Me ayudaron a descargar en un santiamén. La vía para camiones grandes estaba despejada y era fácil maniobrar.
Gente muy amable. Me ayudaron a descargar en un santiamén. La vía para camiones grandes estaba despejada y era fácil maniobrar.
No estoy contento con ellos; solo se dedican a estafar a la gente. Les pagué unos cientos de dólares solo para que vinieran a echar un vistazo a los frenos de mi retroexcavadora, ¡y me dijeron que necesitaba una revisión completa de los frenos por entre 5.000,00 y 7.000,00!!!! Hice que viniera a echarle un vistazo otro mecánico que solía trabajar para ellos, y me costó menos de lo que me cobraron ellos solo por echar un vistazo a los frenos para arreglarlos. Alguien había echado el líquido equivocado en los frenos; él lo cambió y ahora los frenos funcionan bien. Recomiendo llamar a este concesionario solo como último recurso...
Wow estos chicos eran increíbles. Se tomaron el tiempo para ayudarme con algunas preguntas, tenían las piezas que necesitaba en stock y me trataron genial.
Pros
Family environment, advancement opportunity, charitable cause involvement
Cons
None, this is a good place to work
Pros
Opportunity for advancement
Great Coworkers
Company culture
Cons
Starting pay
Employee turnover
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Pros
The pay is good for the type of work performed.
The company outlook is great.
Cons
Not much bad to say
No tengo ninguna queja sobre las piezas ni el servicio que me han prestado. Pero la recepcionista no paraba de despotricar sobre la COVID y sobre que la gente sí que quiere trabajar, y además se declaró seguidora de Trump. Vine a comprar piezas, no a hablar de política 😒
Pros
Great Team
Everyone has open door policy
Cons
Can be slow to evolve and somewhat set in it's ways
Great help with knowledge of what it was I needed, and how to approach it from my novice level... I should be a pro at running an excavator after a day o playin' in the dirt in my back yard
Great help with knowledge of what it was I needed, and how to approach it from my novice level... I should be a pro at running an excavator after a day o playin' in the dirt in my back yard👍❗😁
Pros
Awesome I loved it the best
Cons
Nothing I love this place
Advice to Management
Keep up the great job
Pros
Great place to work as it has work and life balance. People are nice to work with. Management do care about their employees.
Cons
Little slow on adoption of new technologies.
Fantástico servicio de atención al cliente, tanto si compras una máquina grande como sólo unas piezas de reparación te tratan bien.
Las personas más amables y serviciales que he visto. Sólo tenía un número de serie de mi excavadora y, sin embargo, todas las piezas que quería estaban en mis manos y me fui en treinta minutos.
La gente más amable y servicial que he conocido. Solo tenía el número de serie de mi excavadora y, aun así, en treinta minutos ya tenía todas las piezas que necesitaba y me había ido.
Brought my 2011 Tiffin 42' Diesel Pusher in for service. Very professional operation, friendly folks, and work done in a timely fashion. I would recommend them highly.
Brought my 2011 Tiffin 42' Diesel Pusher in for service. Very professional operation, friendly folks, and work done in a timely fashion. I would recommend them highly.
I couldn't be more impressed with Gregory Poole in Garner. My RV wouldn't start and I had a tripped planned for the next week. They were incredibly busy but fit me in. My warranty company was a little difficult to work with but they worked through it and made the repairs faster than I expected. Judy and John were a pleasure to work with! The facility is clean and inviting which is much different than other repair shops that I am familiar with. This is the second time that I have used them and their service was consistent both times. If you need RV repairs and don't want your RV sitting in a dirt lot until someone can eventually get to it, this has to be your place!
No podría estar más impresionado con Gregory Poole, en Garner. Mi autocaravana no arrancaba y tenía un viaje planeado para la semana siguiente. Estaban increíblemente ocupados, pero me hicieron un hueco. Mi compañía de garantía se mostró un poco complicada, pero ellos se las apañaron y realizaron las reparaciones más rápido de lo que esperaba. ¡Fue un placer tratar con Judy y John! Las instalaciones están limpias y son acogedoras, algo muy diferente a otros talleres de reparación que conozco. Es la segunda vez que recurro a ellos y el servicio ha sido igual de bueno en ambas ocasiones. Si necesitas reparar tu autocaravana y no quieres que se quede aparcada en un terreno sin asfaltar hasta que alguien pueda ocuparse de ella, ¡este es sin duda tu sitio!
Son un grupo de gente estupenda. Llevo 14 años trabajando con ellos. Saben arreglarlo todo. Estoy muy contento.
I am thankful for Jon Hobson's help ordering a part for our forklift and for Mike Simpson's help getting me in touch. Thank you!
Productos de calidad, servicio rápido, buen personal técnico, los recomendaría para sus necesidades de motores marinos.
I have used them for a number of years, they are not cheap but you get what you pay for and they stand behind their work
I have used them for a number of years, they are not cheap but you get what you pay for and they stand behind their work
Pros
Benefits, Great Management and owner,
Cons
Stagnant Pay, workload varies, dealing with turnover
Pros
Flexibility to move to other department
Great employees to work with
Ability for a long term career with the company
Cons
Pay is not in line with the industries
Advice to Management
They need to focus more on the front line employees, that work directly with the customers, which will improve the customer's experience, ultimately increasing sales and profitability
We had to go through an outsourced company to get prior approval for our check to go through. Not only was the operator taking the information acting extremely put out, but Nick at the facility was extremely rude and inconvenienced. Our check for over $2500 must not have been worthy of good customer service.
Pros
Good people, enjoyable work environment
Cons
Not easy to move up with out knowing people or previous training
Advice to Management
Give employees a chance in different positions other than just the apprentice program
Greg Poole understands what customer service entails. The staff is friendly, courteous and very professional. Gzve them a parts search had what I needed in a jiffy. Fir parts and service go see Greg Poole. Get what you need without delay
Greg Poole sabe perfectamente en qué consiste el servicio al cliente. El personal es amable, educado y muy profesional. Les pedí que buscaran unas piezas y me las dieron en un santiamén. Si necesitas piezas y servicio técnico, acude a Greg Poole. Conseguirás lo que necesitas sin demora.
Pros
Good employer, very caring about the staff, good pension
Cons
salary under market level, hope they can improve
Pros
Flexible work schedules, after eight hours worked.
Safety importance for all.
Cons
opinions are not taken into consideration
Advice to Management
Take real time to truly listen to your employees.
It is definitely better than a lot of heavy equipment shops in the area. They actually have a decent amount of shop tooling. Biggest down fall is that the pay is only okay. They do offer decent benefits but they are not worth nearly what the office people think they are. Also the cost of living is sky rocketing around here. If you need help there is a lot of older techs that are very knowledgeable.
This is a truly fantastic facility. And everyone there is extremely customer service oriented. This is a top-notch RV & Truck Repair Center in addition to all of the other Caterpillar and Bluebird products they sell in service there.
This is a truly fantastic facility. And everyone there is extremely customer service oriented. This is a top-notch RV & Truck Repair Center in addition to all of the other Caterpillar and Bluebird products they sell in service there.
Pros
Great people, sound management. Lots of opportunity.
Cons
Time off, very busy. Can't work 7 days a week.
Advice to Management
I know we gotta make money while the sun is shinning, but let folks use vacation.
Pros
Reputable company that cares about their customers and tries to do the right thing
Cons
Challenging location, changing workforce, customer needs / expectations
Pros
The atmosphere here is great. I haven't been able to find another company that truly cares for each of its employees the way that Gregory Poole does. The management is also easy to work with, and your boss always wants you to do your best and be your best. The people that work here are some of the best coworkers that you can have. It truly is like one big family, and you will love coming to work every day.
Cons
The biggest cons here is the lack of pay and the lack of innovation. It is known company-wide, even by recruiters, that you will make less here than somewhere else. This also leads to the lack of innovation and outside influence on the company culture, which is just as big of a con as pay is.
Quick and profession repairs on our motor home. Not inexpensive, but who is? I'll take top quality repairs over inferior repairs anytime!They have a nice customer lounge too!
Quick and profession repairs on our motor home. Not inexpensive, but who is? I’ll take top quality repairs over inferior repairs anytime!
They have a nice customer lounge too!
I have to be one of the most picky people out there when it comes to my Bluebird RV! I brought my bluebird Wanderlodge M380 in for suspension service and let me tell you these guys are excellent! Rod the service manager gave me an estimate prior to any work being done to my coach, which he completely stuck to. My coach, rides as smooth as glass now! To say I'm happy is a understatement, I will always recommend this shop. Thanks Rod for all your help and service!Dan
I have to be one of the most picky people out there when it comes to my Bluebird RV! I brought my bluebird Wanderlodge M380 in for suspension service and let me tell you these guys are excellent! Rod the service manager gave me an estimate prior to any work being done to my coach, which he completely stuck to. My coach, rides as smooth as glass now! To say I’m happy is a understatement, I will always recommend this shop. Thanks Rod for all your help and service!
Dan
I am so glad I started taking my 1996 Beaver Patriot to Gregory Poole in Raleigh. Rod and James both provide excellent service and kept me apprised of anything I should do to keep my coach in A1 condition!
I am so glad I started taking my 1996 Beaver Patriot to Gregory Poole in Raleigh. Rod and James both provide excellent service and kept me apprised of anything I should do to keep my coach in A1 condition!
Great place. But the receptionist is so rude, she barely even wants to answer a question. I don't bother with her I just ask someone else.
Soy conductor de camiones de Hotshot y pasé por aquí para recoger una miniexcavadora Cat para llevarla a California. Gray Coltrain, supervisor del departamento de alquiler y ventas, me prestó un servicio al cliente excepcional y, además, demostró unas habilidades interpersonales increíbles. Me impresionó su profesionalidad. ¡Gracias, Gray! ¡Que Dios te bendiga!
Soy conductor de camiones de Hotshot y pasé por aquí para recoger una miniexcavadora Cat para llevarla a California. Gray Coltrain, supervisor del departamento de alquiler y ventas, me prestó un servicio al cliente excepcional y, además, demostró unas habilidades interpersonales increíbles. Me impresionó su profesionalidad. ¡Gracias, Gray! ¡Que Dios te bendiga!
Todo lo que necesito para mi Caterpillar en el taller, ya sean recambios o lo que sea, lo tienen o lo consiguen, y el personal es muy amable. Gracias, Gregory Poole. Agradecemos tu confianza.
Todo lo que necesito para mi Caterpillar en el taller, ya sean recambios o lo que sea, lo tienen o lo consiguen, y el personal es muy amable. Gracias, Gregory Poole. Agradecemos tu confianza.
Pros
They take care of you if you need time off for family reasons. You can work remotely if your job permits that. If you need extra time off for lunch no problems, come in late because of appointments, usually no problems. It's very family oriented and ran by the 3rd generation now.
Cons
Sometimes the parking can be something else because there' s limited space & they hold training classes there 1 week a month. Then the state fair comes there every year so usually you don't leave during the day because you will loose your parking spot then!!
More than happy thank you guys, I been looking for long time ...Jeff Floyd and Mister Scoot thank you.
More than happy thank you guys, I been looking for long time ...Jeff Floyd and Mister Scoot thank you.
I rarely leave reviews especially negative 1s. I need to warn independent owner operators of this place though that’s for sure. Had a engine overhauled before thanksgiving. Since I picked the truck back up it has been nothing but little issues that are very frustrating, including a decent oil leak which truck had to go back for, and now a coolant leak from Headgasket. Don’t worry though they will make you feel as if you are wrong for questioning them about there work. I was going to bring the truck back there for the coolant leak until I found out it can go anywhere under the OPT warranty. I advise any independent owner operator or small operation don’t waste your time with these people. They got paid there money and I got a headache to deal with, who knows what else will show it’s ugly head over time. Totally unprofessional and the workmanship was flat out horrible that’s the only excuse for the oil leaks and now a coolant leak. Gregory Poole Caterpillar in Garner,NC has a shop full of Technicians that can’t even perform a basic overhaul correctly. Anyone that values there hard earned money and there time should stay away from this place.
I love this place. Customer service is always excellent and the employees that work there are very professional. Definitely better than their local competition hands down.
Me encanta este sitio. El servicio al cliente es siempre excelente y los empleados que trabajan allí son muy profesionales. Sin duda alguna, es mucho mejor que la competencia local.
Good place to work and good benefits. Everybody works together snd get along good. You learn something new everyday. The hardest part of the job is picking up heavy items. Pros: Family oriented Cons: None.
Tried doing business with them on 3 separate occasions first time was riddled with disasters from wrong parts to the person i was on the phone with not doing what they said they were going to do costing me a 80 mile round trip for nothing. Recently i have tried to call twice and schedule a time to bring a truck in i bought to "run the rack" so to speak on valves and injectors and to check overall condition of the engine but i cant get anyone to call me back to discuss a time and pricing. Also the phone calls were about a month apart so they have had plenty of time for someone to take 2 minutes to call me back.
Pros
Good co-workers and mgt. The work schedule is great with Lunes - Viernes work weeks on most job titles. Start times vary depending on job titles as well.
Cons
Poor software system thats very cumbersome and slow. Some of the older Mgt team have been there too long and not very willing to help when situations arise. Some people need to retire and let others take the lead so the company could be more productive.
Pros
Awesome place to work. We are all like family here
Cons
There are no cons that I can think of
Advice to Management
Keep up the good work
Pros
Very nice staff and people respect the work and the environment and Management really take care of their staff.
Cons
None at this point of time.
Pros
Well Balanced, Financially Sound as well as challenging
Cons
Weak leadership and direction, lots of finger pointing and butt covering
Advice to Management
leadership needs to learn about accepting responsibility and engaging their workers more
Pros
Family company-style activities and benefits. Working here was a positive experience. Learning from others and team organization were the pros. Good people.
Cons
Economic downturn created seemingly constant change within the company. Changes always seemed around the corner as far as personnel swaps. Down economy equals less machines.
Very competent, professional and helpful staff. Used their mobile service when RV wouldn't start (after no success w local diesel mechanic) and the Poole mechanic quickly diagnosed and fixed the problem. Also used Poole for significant repair work in their shop (replace muffler and tail pipe, repair cooling system) and again their staff was helpful, informative and highly professional. The repairs did take longer than I'd expected as it was their busy season, but I'll use them again anytime the RV needs work or service that I'm not comfortable doing myself.
Very competent, professional and helpful staff. Used their mobile service when RV wouldn't start (after no success w local diesel mechanic) and the Poole mechanic quickly diagnosed and fixed the problem. Also used Poole for significant repair work in their shop (replace muffler and tail pipe, repair cooling system) and again their staff was helpful, informative and highly professional. The repairs did take longer than I'd expected as it was their busy season, but I'll use them again anytime the RV needs work or service that I'm not comfortable doing myself.
great company great work ethics plenty of advancement opportunities always lots to do great management team always lookiong out for there employees Pros: cook outs, great pay, recognition of job well done Cons: warehouse is very hot or cold...thats anywhere you go though
Pros
Co-Workers are exceptional, Great Family atmosphere. Core Company Values are centered around Family, Integrity and Customer Service.
Cons
Restricted size, which limits personal growth within the Company. Can feel disconnected at times with Upper Management.
Drive too shop get work schedule,go out on the job fix the machine,Write out a work order.Had good coworkers.Driving many miles too the job was brobley the hardest. The best part was having good coworkers to help out. Pros: Having good working coworkers Cons: Having to drive sometimes so far.
enjoyed working at the place. Enjoyed working with the customers and the same with the employees; Pros: free school Cons: healthcare
Pros
The company is very stable and strong. It is a good place to work with a nice work atmosphere and friendly people. Management sees the big picture and allows you to work withing their parameters without undue pressure to perform.
Cons
Third generation family ownership has kept salaries a bit low and limited top end earnings. Upward mobility is somewhat limited as it is a relatively flat organizational structure.
Advice to Management
Do not change salesforce compensation plans every year making it difficult to repeat previous earnings. Motivate employees with incentives.
Cat® Compact en Gregory Poole, en Greenville, Carolina del Norte
Gregory Poole Equipment Company te ofrece soluciones de Caterpillar y otros fabricantes de calidad. Con más de 75 años de experiencia en el sector, te ayudamos a comprar o alquilar la maquinaria que necesitas para alcanzar el éxito, a precios que se ajustan a tu presupuesto.
Visítanos en Greenville (Carolina del Norte) o en cualquiera de nuestras otras sedespara obtener más información sobre las características y la disponibilidad de los equipos. También puedesrellenar un formulario de contactopara hablar hoy mismo con un miembro de nuestro equipo.
Maquinaria compacta diseñada para diversas aplicaciones
Las empresas de la zona utilizan maquinaria compacta para una amplia variedad de trabajos, desde la nivelación y la excavación hasta la manipulación de materiales y el paisajismo. Las minicargadoras Cat ofrecen la maniobrabilidad necesaria para espacios reducidos, mientras que las cargadoras compactas sobre orugas proporcionan una tracción y una flotación superiores en terrenos blandos o irregulares. Ambos tipos de máquinas admiten diversos implementos, lo que le ofrece la flexibilidad necesaria para abordar diferentes tareas con la misma máquina.
Si tu proyecto requiere excavar, levantar, nivelar o transportar materiales, podemos ayudarte a elegir una máquina que se adapte a tus necesidades. Nuestro equipo analizará tu caso concreto, te explicará los modelos disponibles y se asegurará de que te lleves un equipo listo para trabajar. Para los clientes de alquiler, hacemos que el proceso sea rápido y sencillo para que puedas disponer de las máquinas en la obra sin demora.
¿Por qué elegir la maquinaria compacta Cat de Gregory Poole?
Tanto si te dedicas a la preparación de terrenos, al paisajismo o a proyectos agrícolas en la zona de Greenville, te ofrecemos las máquinas compactas que te ayudarán a trabajar más rápido y de forma más eficiente. Como distribuidor autorizadode Cat®, disponemos de cargadoras compactas sobre orugas y minicargadoras diseñadas para ofrecer potencia, precisión y rendimiento durante toda la jornada. Nuestro equipo conoce bien las exigencias de las obras locales y puede recomendarte el equipo más adecuado para tu aplicación.
Cuando trabajas con Gregory Poole, obtienes mucho más que máquinas. Obtienes asistencia técnica local, conocimientos técnicos especializados y una red de distribuidores que lleva prestando servicio en el este de Carolina del Norte desde 1951. Conocemos la maquinaria en la que confías para llevar a cabo tus trabajos y estamos preparados para respaldarla con repuestos, servicio técnico y soluciones de alquiler que garanticen el buen desarrollo de tus proyectos.
Al servicio de las comunidades de los alrededores
Desde la construcción residencial en Winterville hasta las obras de servicios públicos en Ayden, Grifton y Bethel, los contratistas de toda la región confían en Gregory Poole para disponer de maquinaria compacta que rinde cuando más importa. El crecimiento de Greenville como centro económico e industrial supone más oportunidades para las empresas que necesitan máquinas fiables, y estamos preparados para equipar esos proyectos. Tanto si te dedicas a obras municipales en Simpson como si gestionas explotaciones agrícolas en Farmville, nuestra ubicación facilita el suministro de maquinaria, la programación del mantenimiento y la obtención del apoyo que tu equipo necesita.
Nuestro equipo conoce bien los sectores que impulsan esta región. La construcción, el paisajismo, la agricultura y los servicios municipales dependen de maquinaria capaz de desenvolverse en espacios reducidos, terrenos variados y aplicaciones exigentes. Cat Compact ofrece soluciones, y estamos preparados para ayudarte en cada venta, alquiler y visita de servicio.
Preguntas frecuentes
Llame directamente a nuestra sede de Greenville o envíe una solicitud de servicio a través de nuestra página web. En caso de mantenimiento urgente, indique sus plazos cuando solicite el servicio y nuestro equipo le dará prioridad en consecuencia. La mayor parte del mantenimiento rutinario se puede programar en un plazo deuno o dosdías laborables.
Greenville atiende en horario laboral habitual. Para recogidas fuera de este horario o durante el fin de semana, ponte en contacto con el equipo con antelación para acordar un tratamiento especial.
Sí, Greenville se encarga de la entrega del material de alquiler para la construcción. Indicala ubicación de la obray el calendario del proyecto cuando solicites un presupuesto para coordinar la logística de la entrega. Realizamos entregas en toda nuestra zona de cobertura.
Visita nuestra sede de Greenville o ponte en contacto con nosotros para obtener más información
¿Estás listo para descubrir las opciones de maquinaria compacta para tu próximo proyecto? Pásate por nuestras instalaciones o ponte en contacto con nuestro equipo hoy mismo para hablar sobre ventas, alquileres, recambios y servicio técnico. Te ayudaremos a encontrar la solución Cat Compact más adecuada para tu obra.
