PERFORMANCE GUARANTEE

Customer Response Time Guarantee

• Four hour response time to a service request or the first repair hour is free.

Repair Estimate Guarantee

• Repairs will not exceed the estimated amount for the agreed upon repairs.

• Parts and labor are covered for 6 months, regardless of service hours.

• Next-day delivery of parts for most brands of lift trucks is guaranteed, or else the parts are free, including freight.

• A loaner lift truck is provided until the repair is done if your lift truck is not repaired right the first time and within the quoted time.

*Class 1-5 lift trucks only excluding all terrain. Parts ordered under the Guarantee must be a currently serviced part in the Cat^® Lift Truck Numerical Parts Record.