"One Team, One Goal - Customer Satisfaction"
Gregory Poole Truck and RV Center is committed to providing you the highest quality of products and services for your truck or RV. We fully understand and appreciate that your future success depends on the availability of your equipment. Our goal is to help you minimize equipment downtime and reduce operating expenses.
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Technical Support
Our certified Caterpillar technical communicator can help you with any engine related issues including updates on the latest product support information. On-site product support and maintenance consultation is available by contacting our Technical Communicator or call 800-447-3118.
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Premier Programmed Maintenance (PM) Service
Flexible programmed maintenance packages specifically tailored to meet your operational needs. Fleet discounts are available.
Major Service Points
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Change engine oil and filter
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Change secondary fuel filter
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Perform SOS Fluid Analysis
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Grease chassis and body
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Check and service differential
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Check and service transmission
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Check and service power steering
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Check and service windshield washer
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Check and service hydraulic systems
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Review previous SOS reports and recommend service as required |
Inspection Items
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Windshield wipers
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Exterior lighting
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Air filters
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Belts and hoses
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Brake system
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Parking brake system
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Tires
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Batteries
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Instrument lights
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Exhaust system
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Drive line
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Springs and hangars |
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Truck Engine Parts
With over 100,000+ new and remanufactured parts in stock, we guarantee to have your part in stock 97% of the time. If we don't have the part on hand, we can get it in 24 hours. You can also purchase your parts at our Online PartStore and have them delivered directly to your home or business. Contact our Truck Engine Parts Manager for more information or call 919-890-4615.
Accessories and Products
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Cat Branded Accessories
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Truck-lite accessories, Gates belts and hoses
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Roadmaster Chrome and accessories
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Pillips electrical and air products
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Shell lubricants
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Goodyear and Michelin Tires
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Garman and TomTom GPS units and small electronic products in stock
Field Service Support
If you're worried about extended downtime or expensive tow service bills, our qualified field service technicians will come to your job site. Contact our Dispatch Center or call 919-755-7051. Gregory Poole offers comprehensive field service coverage throughout eastern North Carolina.
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Chassis Dyno Service
Gregory Poole's Raleigh truck shop features a state-of-the-art chassis dynamometer and computerized engine testing.
We offer three levels of dyno testing:
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Wheel Horsepower - A quick check to verify repairs and provide data for the customer and technicians.
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Engine Condition - An inspection and dynamometer test which compares basic engine operation against manufacturer specifications.
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Power Analysis Report - An extensive certified dynamometer test allows our technician to evaluate the performance of your truck engine. By measuring engine and wheel horsepower, fuel rate, engine coolant temperature, boost, and intake temperatures, we can assure your engine is running at peak performance.
SOS Fluid Analysis
We know that maintaining your equipment is one of your top priorities. We also know that the simplest and most inexpensive way to avoid costly repairs and downtime is to regularly sample and test the fluids that are the life-blood of your engine.
Gregory Poole's Fluid Analysis Lab can provide you with the information to keep minor engine problems from becoming major repairs, help you forecast engine wear and let you avoid unscheduled downtime. Our complete in-house fluid analysis program performs engine oil, fuel, coolant, transmission fluid and hydraulic fluid sampling.
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Federal Highway Inspections
Gregory Poole is a certified Federal Highway Inspection Center with full service capabilities.
Air Conditioning Service
We offer complete air conditioning service and repair. Our technicians are MAC certified and fully qualified to service any make and model of truck.
Recreational Vehicles (RV) Engine and Generator Service
Gregory Poole is a Certified Caterpillar Level III service provider. We service all makes of engines for your RV and offers generator repairs, brake, and air conditioning service with no access to your living area necessary for service work. We also provide complete preventive maintenance programs to keep your RV up and running. Sanitation services available.
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National Truck Protection (NTP)
Gregory Poole is a certified inspection and repair center for NTP, the largest independent used truck warranty provider in North America. |
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SmartBrake
Gregory Poole is a factory authorized sales, parts, and service dealer for SmartBrake, a "sliding gate exhaust brake" which, unlike traditional butterfly brakes, provides efficient engine retarding throughout the operating range.
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Motion Master Ride Management System
Gregory Poole offers The Motion Master Ride Management System, the only product that offers both safety and health benefits for drivers in the trucking, transit, and pupil transportation industries. This system has proven capability to reduce topping and bottoming: Bottoming that can injure drivers and Topping that can lead to loss of control of the vehicle. |
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